- Bamboo ink not working after update driver#
- Bamboo ink not working after update software#
- Bamboo ink not working after update windows#
and I also came across similar user-forums outlining C1's known issues. also the same response then lack of response. Not long after I installed Capture One and the same thing happened.
Confounded I investigated further and found out the the problem was a "known issue" since the early days of the program and many people had suffered the same crashes etc and, of course, the same shunning by the previously helpful people at the help desk. When they finally suggested removing my anti-virus I balked.
Bamboo ink not working after update software#
After about four or five dismal failures, the techs basically told me to delete most of the major software I was using because the OTHER software was incompatible with Wacom. Very nice, friendly people, helpful, willing to help me find solutions.
Bamboo ink not working after update driver#
I installed the software about 5 years ago and immediately had problems with driver incompatibility with various programs.
I decided to keep trying myself and finally found something that I did not actually know existed which was the Wacom tablet preference file utility which allows you to remove all profiles and start fresh. So I reached out to the support forums and created a post with screenshots showing the versions and detailing the issues and after a few days of no answers, except some other people with the same problem.
Bamboo ink not working after update windows#
The text file should be named PSUserConfig.txt and it goes in:Ĭ:\Users\\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings\ĭisabling Windows Ink and set up custom modifier key in the Wacom properties panel.Īfter going through the regular channels of trying to fix this situation like this, the obvious thing is to make sure you have the latest updated version of Photoshop as well as the latest updated version of the Wacom drivers, which I had done and still to no avail.Įven with the updated versions, it refused to work and treated the modified button as a regular brush stroke, as I tried retouching and using the bracket keys for brush size I realized how heavily I relied on that shortcut and something that simple can severely hinder your workflow.įor me it was unbearable, even though it was just one shortcut, because once muscle memory is set to do something a certain way for so long and so many repetitions, a change like that is devastating to an efficient workflow. I remembered that there was a problem before with Windows Ink and Wacom which required a preferences filed to be created in the form of a text file, and I had done that with the prior version so I created a new one for Photoshop CC 2019. I assumed this would be no big deal and just created a profile for CC 2019, but to my surprise it did not work. Primarily the lower button on the stylus was set to keyboard "alt" plus mouse "right click" so that I could easily change brush size and hardness without having to resort to the bracket keys which is much slower.
I had updated to Photoshop CC 2019 and right away I noticed that my Wacom settings didn't work, because I had an application specific preference set within the Wacom tablet properties which was set for Photoshop CC 2018. Updating Photoshop had recently caused me a pretty serious issue that reminds us of how much our workflow can be affected by something as simple as a software update. Whenever updating software, it is wise to be careful and make sure everything works as expected.
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